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Home > FAQs > Page 6

How to transfer chart files from your IO software into Astro Gold

by Astro Admin | 01/10/2121

You will find it a fairly simple process to transfer chart files from your IO software into Astro Gold. You can find a full set of instructions for this process here: http://www.astrogold.io/AG-MacOS-Help/import-from-time-cycles-io.html

Is there a limit to the number of charts/chart files that can be stored on iCloud Drive?

by Astro Admin | 14/11/2020

You can store up to 5GB of data for free on your iCloud Drive. This includes all of your files, not just Astro Gold. You may need to pay for extra storage. However please note that each Astro Gold chart takes up only about 200 bytes of stores, even a chart file with...

What happens if I import a file with the same name to my iCloud Drive iOS device?

by Astro Admin | 14/11/2020

You get the same options that you get when trying to Import a chart from email to your local chart files i.e. Merge / Overwrite / Add with new filename.

What happens when I download Astro Gold to my iPad first choosing iCloud Drive and then to my iPhone next? Am I given an option or is it the first device that I choose iCloud Drive on that works?

by Astro Admin | 14/11/2020

You don’t get any option. The first device that you use to switch on iCloud determines what files appear in iCloud drive. When you switch on later devices, you lose access to your local files on that device, and instead see what chart files were already in...

What can I do when Astro Gold says, “Valid receipt not found”?

by Astro Admin | 14/11/2020

If Apple is unable to obtain the necessary receipt details from your iTunes app store account (which may just be because you have no internet connection, or because their system is down) then you may see this message. Close the app. If necessary, make sure you are...
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