I posted my tech query on Facebook and did not receive an answer. Where is the best place for me to get technical help?

Facebook is an excellent forum for discussions. We have an Astro Gold group, a great places to help you better understand your software, and share ideas and techniques with others.

If you have a technical question then it is possible that there may be other group members that are willing and able to help you, but in general this is not the best place to post technical issues, especially given that it may not be seen by anyone who can actually help.